Refund policy

Because our products are handcrafted in small batches using natural ingredients, we’re unable to accept returns. That said, your experience matters deeply to us.

If something doesn’t meet your expectations, please reach out. We’re committed to making it right—whether that means replacing your product or finding a solution that leaves you confident in your purchase.

We stand behind everything we make and want you to feel good about choosing Simply Traditional.

To get in touch, please submit a message on the Contact Us page within 14 days of receiving your order and we will reach out to you in 24-48 hours.